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Dates: 12, 13 & 14 October 2011 Venue: CSIR International Convention Centre, Pretoria
 
 
Why Should You Attend?

BPM is about outlining and mapping out processes that ensure the smooth running of your department. The purpose of BPM is to make processes easier for personnel in turn ensuring service delivery for the public – Easier said than done?  This conference will give you the strategies, tips and tools of BPM at whatever stage of BPM implementation you are.

   

Attending This Conference Will Enable You To:

  • Link BPM to your service delivery efforts
  • Understand the BPM cycle
  • Evaluate the journey from theory to practise
  • Benchmark your BPM, pilot, implement and monitor your system
  • Avoid common mistakes made by the Public Sector during the restructuring of a department
  • Manage change from old to new processes
  • Review your processes and ROI

bpm_casestud Who Will Be Speaking?

DEPARTMENT OF PUBLIC SERVICE AND ADMINISTRATION (DPSA)
TRANSNET FREIGHT RAIL
UNEMPLOYMENT INSURANCE FUND (UIF)

SOUTH AFRICAN NATIONAL DEFENCE FORCE (SANDF)
DEPARTMENT OF THE PREMIER WESTERN CAPE
COMPANIES AND INTELLECTUAL PROPERTY COMISSION (CIPC)
GAUTENG SHARD SERVICES CENTRE (GSSC)
LESOTHO TELECOM
DIRECTORATE OF PUBLIC SERVICE MANAGEMENT BOTSWANA
MANGAUNG LOCAL MUNICIPALITY
GOVAN MBEKI MUNICIPALITY


Who You Will Meet At The Conference?

Chief Information Officers CIOs  COOs  ● BP Analysts Business Process Officers   Quality Assurers  
Business Process Architects Project Managers
Operations Directors/ Managers  Business Strategists  
Design Engineers Business Intelligence Officials
Workflow  Directors Managers Directors
Business Process Officers  Designer Engineers  
BPM Consulting Managers
Managers: Total Quality Management


Conference Highlights
  • 9 South African case studies focussing of Government & SOE’s
  • 2 African case studies
  • Open Forum discussion to interact with speakers and peers
  • 2 practical workshops

To be part of this forward thinking event ensure to diarise the above mentioned dates.
For more information contact: amrita@intelligencetransferc.co.za

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